Last updated: 15/10/2020
Tu Spa Nails & More www.tuspamiami.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this … We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information, as well as verify site purchases and book your appointments.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Last updated: 15/10/2020
Tu Spa Nails & More www.tuspamiami.com. This page informs you of our policies.
No Show | Late Cancellations
For any no-shows, late cancellations as well as same day bookings. We reserve the right to require at booking, to hold credit card information on file per our policy. It is imperative that at least 24 hours notice is received to cancel any appointments. Once an appointment is booked unless we hear from you, we'll expect you to be there. We send out email and SMS texts to confirm 24-72 hours prior to your appointment. If a reschedule or late cancellation is necessary 50% of all services scheduled will be charged. ALL 'No Show' appointments will be charged 100% to the card number with which they were held.
Guests with medical conditions are advised to consult their doctors before booking any spa services. Kindly inform your therapist of any existing medical conditions, allergies, special concerns by completing required forms prior to your treatment.
Please arrive 15 minutes early for your appointment to allow destress time and any mandatory pre-treatment paperwork, (some forms may be completed ahead of time for select services.) If you are running late, please call 305-603-7379 to let us know. If other clients are scheduled, it may result in your appointment either being cut-short or rescheduled (with a fee) to prevent any inconvenience.
We accept all major credit cards, Tu Spa's gift cards and good old-fashioned cash. We do not accept personal checks in-spa.
You may leave gratuities at your discretion (for inquiring minds... 15% is standard in our industry) preferably in cash and are greatly appreciated!
Refunds or Returns
No cash refunds and no returns. Spa credit may be applied at management’s discretion.
Children & Additional Guests
At Tu Spa Nails & More we love children. Unfortunately, children or additional guest are not allowed in spa or studio waiting room unless they are receiving services. No exceptions.
Gift Cards & Certificates
Not sure what to purchase for your loved one or what service they may want or need? Gift cards are the quickest, most convenient way to express gratitude. Gift cards and certificates, including virtual gift cards are available for purchase at Tu Spa Nails & More or online.